eseoulpost
BusinessUAE
UAE ranks 8th in world’s top 10 countries and 1st among Arab countries for international express mail services
min  |  min
폰트키우기 폰트줄이기 프린트하기 메일보내기 신고하기
승인 2018.04.30  
트위터 페이스북 미투데이 요즘 네이버 구글 msn
   

DUBAI, 30th April, 2018 (WAM) -- Emirates Post Group, EPG, has been named as one of the world’s top ten countries and ranked as the number one Arab country for international express mail services, according to the EMS unit of Universal Postal Union, UPU, the primary forum for cooperation between postal sector players.

As a mark of its continuing efforts towards providing excellent service and the promotion of innovation, EPG has also revealed winning two globally prestigious awards the ‘International Express Mail Services Performance Award’ (Bronze Certification) and the ‘International Express Mail Services Customer Service Award’ during the recently concluded General Assembly held at the UPU headquarters in Switzerland.

Based on the international listing, the UAE ranks 8th among the top ten countries for international express mail services, joining other countries like Belarus (10th), Russian Federation (9th), Singapore (7th), El Salvador (6th), Vietnam (5th), Moldova (4th), Thailand (3rd), Hong Kong (2nd) and Slovenia (1st). The ranking system is calculated and evaluated based on 16 Key Performance Indicators (KPIs), which includes on-time delivery percentage, on-time transmission performance, customer service response quality, on-time export performance and on-time transport performance, among others.

Abdulla Mohammed Alashram, Acting CEO, EPG, said, "EPG's inclusion in these prestigious lists of international express mail services providers is a testament to our commitment to play a key role in the UAE's efforts to reinforce the country's world ranking and reputation. The excellent performance that we have achieved is widely attributed to the guidance from the UAE's wise leadership and their strategic vision to position the country as the best country in the world by 2071. Rest assured that EPG will remain steadfast in its commitment towards exerting continuing efforts to get a higher ranking through the implementation of better products and services that aim to meet the changing needs of the industry."

EPG's top ten ranking is the result of its efforts to both enhance and improve its products and services over the last three years--resulting in a jump from being ranked 56th place in 2014 to its current ranking of eighth place. The Group implemented a five-point strategy that included enhanced delivery performance; enhanced technical performance; updating its systems to ensure 24/7 availability of full track and trace services; restructuring of its customer support department and call centre process to ensure that all calls are answered within 20 seconds and the creation of a dedicated team tasked with monitoring the quality of EPG services.

The UAE has grabbed the top spot for the second year in the row in the list of Arab countries for international express mail services. The other Arab countries included in the list are Lebanon (5th), Morocco (4th), Kingdom of Saudi Arabia (KSA) (3rd) and Jordan (2nd). The UAE's EPG is cited for being the first Arab country to offer the EMS Pay for Performance concept, an overall efficient, and more complete and holistic delivery with the utmost care. The group is also recognized as the first Arab country to implement a series of measurable standards aimed at offering top quality services from end-to-end--resulting in a zero-level missing delivery score that reflects EPG's full control of operations and technical performance.

 

< 저작권자 © eseoulpost 무단전재 및 재배포금지 >
폰트키우기 폰트줄이기 프린트하기 메일보내기 신고하기
트위터 페이스북 미투데이 요즘 네이버 구글 msn 뒤로가기 위로가기
이 기사에 대한 댓글 이야기 (0)
자동등록방지용 코드를 입력하세요!   
확인
- 200자까지 쓰실 수 있습니다. (현재 0 byte / 최대 400byte)
- 욕설등 인신공격성 글은 삭제 합니다. [운영원칙]
이 기사에 대한 댓글 이야기 (0)
Most Read
1
Azerbaijan fetes 100th Republic Day in gala reception in Seoul on May 21
2
Paraguay Embassy fetes 207th Anniversary of the independence
3
Mohammed bin Rashid launches construction of AED394 million Shindagha Bridge project
4
Peace Forum on International Cooperation for Stability Held in Kyiv
5
ERC provides food aid to people in Lahej, Yemen
6
UAE participates in international conference on victims of racial, religious violence in Middle East
7
Sharjah Ramadan Majlis: Despite Challenges, UAE Publishing Industry Upbeat about Future
8
General Directorate of Residency in Dubai, Samsung sign MoU
9
Abdullah bin Zayed attends New York University's fifth graduation ceremony
10
Mohammed bin Zayed receives Chief of Pakistan Army
Photo News Green Biz
Suqia plays key role in enhancing UAE's global efforts to address water challenges
Suqia plays key role in enhancing ...
min
UAE Innovation Month: Innovative Initiatives by Sharjah Development Forum to Serve UAE’s Technical Sector
UAE Innovation Month: Innovative I...
min
UAE environmentalists to travel to ends of the earth to inspire change
UAE environmentalists to travel to...
min
Mohammed bin Rashid launches Marmoom Desert Conservation Reserve
Mohammed bin Rashid launches Marmo...
min
Masdar unveils locally manufactured all-electric Eco-Bus
Masdar unveils locally manufacture...
min
Photo News Sports
S. Korea women's football coach eyes knockout berth at 2019 World Cup
S. Korea women's football coach ey...
min
UAE golf back in spotlight with Ras al-Khaimah Challenge Tour Grand Final
UAE golf back in spotlight with Ra...
min
S. Korean named new leader of East Asian football body
S. Korean named new leader of East...
min
Nahyan bin Mubarak receives female people of determination who participated in Special Olympics Regional Games in Abu Dhabi
Nahyan bin Mubarak receives female...
min
PyeongChang 2018 chief organizer says 4 things led to successful Winter Olympic, Paralympic Games
PyeongChang 2018 chief organizer s...
min
PyeongChang Winter Paralympics end with celebration of breaking down barriers
PyeongChang Winter Paralympics end...
min
Opening day of Abu Dhabi’s Special Olympics IX MENA Games 2018 witnesses incredible sporting achievement
Opening day of Abu Dhabi’s Special...
min
Largest Winter Paralympics to close in PyeongChang
Largest Winter Paralympics to clos...
min
Photo News World
S. Korea women's football coach eyes knockout berth at 2019 World Cup
S. Korea women's football coach ey...
min
UAE golf back in spotlight with Ras al-Khaimah Challenge Tour Grand Final
UAE golf back in spotlight with Ra...
min
S. Korean named new leader of East Asian football body
S. Korean named new leader of East...
min
Nahyan bin Mubarak receives female people of determination who participated in Special Olympics Regional Games in Abu Dhabi
Nahyan bin Mubarak receives female...
min
PyeongChang 2018 chief organizer says 4 things led to successful Winter Olympic, Paralympic Games
PyeongChang 2018 chief organizer s...
min
PyeongChang Winter Paralympics end with celebration of breaking down barriers
PyeongChang Winter Paralympics end...
min
Opening day of Abu Dhabi’s Special Olympics IX MENA Games 2018 witnesses incredible sporting achievement
Opening day of Abu Dhabi’s Special...
min
Largest Winter Paralympics to close in PyeongChang
Largest Winter Paralympics to clos...
min
Photo News Opinion
S. Korea's unification ministry seeks talks with N. Korea to implement summit agreements
S. Korea's unification ministry se...
min
PM calls for measures to minimize negative effects from U.S. sanctions on Iran
PM calls for measures to minimize ...
min
Citibank Korea reports 6.7 pct rise in Q1 profit
Citibank Korea reports 6.7 pct ris...
min
Moon welcomes planned dismantlement of N. Korean nuclear test site
Moon welcomes planned dismantlemen...
min
2 Koreas expected to hold high-level talks this week: Seoul official
2 Koreas expected to hold high-lev...
min
Firms making inquiries about opening operations at now-shuttered Kaesong complex
Firms making inquiries about openi...
min
Hyundai mulls acquiring electronic auto parts maker for growth
Hyundai mulls acquiring electronic...
min
Immigration officials raid Korean Air in connection with alleged illegal employment
Immigration officials raid Korean ...
min
Newspaper AboutNews ReportAdvertiseComplaintsPrivacy PolicyJuvenile protectionRejection of E-mail Collection
Gangnam-gu, Teheran 52 street in Tehran Bldg, 616(Yeoksam-dong)  |  Main Phone: 02) 563-0604  |  Fax: 02) 538-5665
Chairman : jeong-woo Lee  |  Advisor : byung-il Min  |  Publisher: jae-mo Kah  |  Editors: il-hong Kim
Registration Number 1928 Seoul ah  |  eseoulpost.com / eseoulpost.net / Global Korea.,Ltd
Copyright © 2011 eseoulpost. All rights reserved. mail to jaemokah@daum.com , kih10kr@empas.com/ www.globalkorea.info
arabafrica.net / UAE Interract / Emirtes News Agency(WAM)/ http://wam.org.ae / www.uaeinteract.com