eseoulpost
InternationalUAE
Sharjah Contact Centre Launches 24/7 Service
min  |  min
폰트키우기 폰트줄이기 프린트하기 메일보내기 신고하기
승인 2018.11.04  
트위터 페이스북 미투데이 요즘 네이버 구글 msn
   

SHARJAH, November 4, 2018 - Sharjah Contact Centre of the Sharjah Government Media Bureau has unveiled its new 24/7 service, which enables the Centre to receive calls from within and outside the country around the clock, any day of the week.

The announcement was made at a press conference held on Sunday at the Centre's headquarters in Khorfakkan. Present at the press conference were Sheikh Sultan bin Ahmed Al Qasimi, Chairman of Sharjah Media Council, HE Tariq Saeed Allay, Director of the Sharjah Government Media Bureau, and Eng Khalid Omar Al Naqbi, Director of Sharjah Contact Centre, as well as officials from various Sharjah government entities.

The new service aims at activating communication with the public through different channels, including the toll-free number 80080000, 24 hours a day, using latest technologies and highest standards of service quality. It seeks to meet users’ needs through answering their calls and responding to their inquiries about events in Sharjah.

Speaking on the occasion, Sheikh Sultan bin Ahmed Al Qasimi said that the 24-hour communication service helps support government entities towards enhancing their communication with the public determining their needs, which reflects on the quality of work in accordance with the directives of His Highness Sheikh Dr Sultan bin Mohamed Al Qasimi, Supreme Council Member and Ruler of Sharjah.

The Chairman of Sharjah Media Council stressed the keenness of the Sharjah Contact Centre to work, hand in hand, with all government entities in Sharjah to serve their objectives. He pointed to the Centre’s efforts to assist citizens, residents, visitors and tourists and provide all services that reflect the true and positive image of Sharjah.

He called on all government institutions and departments to tap the Centre’s services and cooperate towards the achievement of their goals and dissemination of their information.

Sheikh Sultan bin Ahmed Al Qasimi lauded the efforts of the Sharjah Contact Centre to establish the Government Information Bank, which includes a detailed list of government services provided by local and federal government entities in Sharjah.

The Chairman of Sharjah Media Council toured the various facilities of Sharjah Contact Centre and praised the efforts of its employees, stressing their role in the achievement of numerous positive outcomes that reflect a positive image of service upgrading programmes in the Emirate.

HE Tariq Saeed Allay, Director of Sharjah Government Media Bureau, said the new service helps save time and effort and respond to the public’s needs, which supports the mission and objectives of the Sharjah Contact Centre in the service of Sharjah, under the directives of HH Sheikh Dr Sultan bin Mohamed Al Qasimi, Supreme Council Member and Ruler of Sharjah.

The Director of SGMB pointed out that the Sharjah Contact Centre is a strategic platform that compiles all service information needed by the public. The Centre has endeavoured to provide the public with adequate information on services provided by government entities in the Emirate through a variety of communication channels that make it easy for the public to access such information in the most convenient manner.

Eng Khalid Omar Al Naqbi, Director of Sharjah Contact Centre, highlighted the Centre's progress since it was established in 2009 by HH the Ruler of Sharjah. He outlined the Centre’s achievements in serving government departments and the public, as well as its qualitative leap in performance indicators and the upgrading of its systems and programmes.

Al Naqbi indicated that the increase in the number of employees and services, together with the opening of new contact centres for government departments, has developed the quality and effectiveness of work at the Sharjah Contact Centre. He pointed out that the number of services provided to the public according to highest international standards had exceeded 5000.

The Sharjah Contact Centre now handles calls from clients of some of the Emirate’s most prominent government entities, including Sharjah Commerce and Tourism Development Authority, Economic Development Department, Consumer Protection Department, Dibba Al Hisn City Municipality, Housing Department and Planning and Survey Department, as well as Directorate of Public Works (Government Building Maintenance) and Social Services Department (Elderly Home Care).

The Centre works to ensure continuity and cooperation in providing reliable information to the public and facilitating the completion of their transactions, while highlighting and promoting activities in Sharjah through various communication channels, including the toll-free number 80080000 and SMS number 3935.

 

 

< 저작권자 © eseoulpost 무단전재 및 재배포금지 >
폰트키우기 폰트줄이기 프린트하기 메일보내기 신고하기
트위터 페이스북 미투데이 요즘 네이버 구글 msn 뒤로가기 위로가기
이 기사에 대한 댓글 이야기 (0)
자동등록방지용 코드를 입력하세요!   
확인
- 200자까지 쓰실 수 있습니다. (현재 0 byte / 최대 400byte)
- 욕설등 인신공격성 글은 삭제 합니다. [운영원칙]
이 기사에 대한 댓글 이야기 (0)
Most Read
1
Sharjah maintains strong presence on world cultural scene
2
Sharjah, Barcelona strengthening healthcare, education cooperation
3
Mohamed bin Zayed receives head of US delegation to Special Olympics World Games
4
UNHCR’s Grandi expresses shock following New Zealand’s massacre of innocent worshippers
5
New permanent public artworks in Abu Dhabi to deliver lasting legacy of inclusion
6
First Lady of the Dominican Republic visits Wahat Al Karama
7
UAE Unified football team seal first victory at World Games Abu Dhabi with 4-0 win over South Africa
8
Mohamed bin Zayed, Liberian President explore prospects of joint cooperation
9
Fatima directs formation of 'Mothers of People of Determination Association'
10
Yonhap files complaint against News1 over unlawful distribution of Rodong Sinmun content
Photo News Green Biz
Restoration of nature requires actions of many :Al Zeyoudi
Restoration of nature requires act...
min
Al Zeyoudi to head UAE delegation to upcoming Global Climate Action Summit in California
Al Zeyoudi to head UAE delegation ...
min
Plastic wastes from Korea legal: MisOr ecozone exec
Plastic wastes from Korea legal: M...
min
Spotlight on UAE's environmental efforts at Urban Sustainability Week
Spotlight on UAE's environmental e...
min
DEWA invites customers to take up Shams Dubai to generate onsite solar power
DEWA invites customers to take up ...
min
Photo News Sports
Over 500 Paralympic athletes to compete in IWAS World Games 2019 on Sunday in Sharjah
Over 500 Paralympic athletes to co...
min
New York City FC announces preseason in Abu Dhabi
New York City FC announces preseas...
min
AFC Asian Cup UAE 2019
AFC Asian Cup UAE 2019
min
VP crowns Abdullah Al Marri winner of Mohammed Bin Rashid Endurance Cup
VP crowns Abdullah Al Marri winner...
min
Welcome to the land of Zayed, land of tolerance, Nahyan bin Zayed tells 2019 AFC Asian Cup teams
Welcome to the land of Zayed, land...
min
World Taekwondo Grand-Prix Final launched in Fujairah
World Taekwondo Grand-Prix Final l...
min
Koreas agree to formally inform IOC of intent to co-host 2032 Olympics
Koreas agree to formally inform IO...
min
Etisalat sponsors UAE Paralympics at Asian Para Games
Etisalat sponsors UAE Paralympics ...
min
Photo News World
Over 500 Paralympic athletes to compete in IWAS World Games 2019 on Sunday in Sharjah
Over 500 Paralympic athletes to co...
min
New York City FC announces preseason in Abu Dhabi
New York City FC announces preseas...
min
AFC Asian Cup UAE 2019
AFC Asian Cup UAE 2019
min
VP crowns Abdullah Al Marri winner of Mohammed Bin Rashid Endurance Cup
VP crowns Abdullah Al Marri winner...
min
Welcome to the land of Zayed, land of tolerance, Nahyan bin Zayed tells 2019 AFC Asian Cup teams
Welcome to the land of Zayed, land...
min
World Taekwondo Grand-Prix Final launched in Fujairah
World Taekwondo Grand-Prix Final l...
min
Koreas agree to formally inform IOC of intent to co-host 2032 Olympics
Koreas agree to formally inform IO...
min
Etisalat sponsors UAE Paralympics at Asian Para Games
Etisalat sponsors UAE Paralympics ...
min
Photo News Opinion
S. Korea will strengthen income-led growth policy after making changes: finance minister
S. Korea will strengthen income-le...
min
PyeongChang Olympic facilities to be turned into nat'l archives, training center
PyeongChang Olympic facilities to ...
min
Ex-Prime Minister Hwang elected new chief of main opposition party
Ex-Prime Minister Hwang elected ne...
min
Samsung chief's attendance at Samsung Elec board meeting drawing focus
Samsung chief's attendance at Sams...
min
President Moon appoints new head of Seoul National University
President Moon appoints new head o...
min
President reaffirms efforts to build 'inclusive' nation
President reaffirms efforts to bui...
min
Moon blasts opposition lawmakers for denying 1980 democracy movement
Moon blasts opposition lawmakers f...
min
Presidential consultative body to hold discussion on inter-Korean economic cooperation
Presidential consultative body to ...
min
Newspaper AboutNews ReportAdvertiseComplaintsPrivacy PolicyJuvenile protectionRejection of E-mail Collection
Gangnam-gu, Teheran 52 street in Tehran Bldg, 616(Yeoksam-dong)  |  Main Phone: 02) 563-0604  |  Fax: 02) 538-5665
Chairman : jeong-woo Lee  |  Advisor : byung-il Min  |  Publisher: jae-mo Kah  |  Editors: il-hong Kim
Registration Number 1928 Seoul ah  |  eseoulpost.com / eseoulpost.net / Global Korea.,Ltd
Copyright © 2011 eseoulpost. All rights reserved. mail to jaemokah@daum.com , kih10kr@empas.com/ www.globalkorea.info
arabafrica.net / UAE Interract / Emirtes News Agency(WAM)/ http://wam.org.ae / www.uaeinteract.com